This website provides information for people having orthodontic treatment in the East of England region during corona virus (COVID-19)

We understand this is a challenging time for many people. Your health and wellbeing is our priority.

Orthodontic providers in the East of England region have produced this website to help keep everyone informed at this time. It provides useful information about appointments, your brace treatment, how to keep up to date and how to look after your brace. There is a section with frequently asked questions (FAQs) to help answer queries you may have about problems with your brace.

There is a page with contact details for all orthodontic providers in the area. You can use this to contact your clinical team if you need any further information that is not covered by the website.

Orthodontic appointments during the corona virus (Covid-19) outbreak

We are not able to see patients for normal orthodontic appointments. This includes people with sleep appliances.

This is because restrictions are in place to reduce further spread of corona virus (COVID-19) and to protect our patients, staff and the wider community.

We will contact you to arrange an appointment as soon as we are able to see you. It is likely to be a few months before we are back to normal service arrangements. We will keep you updated on this website. 

Queries about my brace

If you have any concerns about your brace, we are happy to talk to you to offer advice. Contact details for all the orthodontic providers in the region are provided.

Please see the Frequently Asked Questions for answers to some common queries.

How will this affect my treatment?

It is important that you look after your brace until we can see you again. This will make sure you get the best possible outcome from your treatment. There are some tips below.

It is possible that your treatment will take longer. We hope you understand that your health and well-being are our priority and we will see you as soon as we can.

Keeping up to date

The British Orthodontic Society (BOS) are providing useful and up to date advice. To keep up to date with UK guidance we encourage you to check the website

or follow the BOS Facebook posts

What will happen if I need to be seen as an emergency?

As recommended by the UK government, we are only able see people who need emergency treatment. Your own provider will be able to talk to you about whether you need to be seen. Please do not attend unless you have been told it is necessary. Your provider will tell you where you need to go.

If you do need to be seen, we kindly request the following:

  • Please do not bring more than one person with you. If you are happy to come on your own, this would be best.
  • Please do not bring any elderly relatives.
  • Please let us know if you or anyone in your household has had a cough or temperature in the last 14 days.
  • Please arrive at the time of your appointment. Please wait outside if you arrive early.
  • Please wash your hands or use alcohol gel when you arrive and leave.

For all patients who need to be seen, we will follow strict infection prevention protocols. Please do not be worried if we are wearing masks and goggles that you have not seen before.

Looking after your brace

Keeping your brace clean

Brush your teeth every morning, night and every time you eat. Remember to use small brushes to get in around your brace.

Use an adult fluoride toothpaste. After brushing spit, but do not rinse with water.

You can also use a fluoride mouthwash at a different time to brushing.

If you have a removable brace, please remember to take it out to clean it.

Diet advice

Reduce the frequency of sugary foods.

Avoid fizzy drinks (even diet varieties) and natural fruit juices as these are often high in sugar and can be acidic.

Water is the best drink for your teeth.

Healthy foods to eat between meals includes wholemeal bread, plain cheese, dry crackers, breadsticks, fruit and vegetables.

Being careful not to break your brace

Avoid crunchy, hard or sticky foods – these may break your brace.

Some foods like apples may need to be cut up into smaller pieces.

Avoid chewing pen lids and biting your nails.

Try not to fiddle with your brace.

Do not try to fix your brace yourself if a bit comes loose. Please contact your orthodontic team and they can give you advice.